FAQ

  • Are you a black-owned business?
  • Yes.  Black Women Unlimited is a black woman-owned company.
  • How long do orders take to be processed and shipped out?

  • Each order is custom printed and requires 7 - 15 business days to complete. Most orders are dispatched within 10 business days or less. Shipping time is added on top of this
  • What Payment Methods Do You Accept?
  • We accept payments by Visa, Mastercard, AfterPay, and Paypal. Amex and Discover cards can be used through the Paypal guest checkout.
  • Can I Make Changes To My Order?

  • Orders cannot be changed or canceled once placed. ALL SALES ARE FINAL.
  • Can I exchange my item for another size?

  • We cannot offer refunds or exchanges if you order the wrong size.  Please refer to our sizing guide before ordering, so you receive the proper size.
  • What do I do if I receive a damaged or wrong item?
  • If an item is defective or if you have received the wrong item, please email us at blackwomenunlimitedshop@gmail.com with your order number and billing address.

  • Do You Offer Expedited Shipping?

  • We do not offer expedited shipping.
  • My Package Was Marked As Delivered, But I Cannot Locate It. What Should I Do?

  • In the event you do not receive your package, please contact your postal service to report and file the package as missing mail. Black Women Unlimited is not responsible for lost, stolen, or packages confirmed to be delivered to the address entered at the time the order was placed. Upon request, Black Women Unlimited will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for the customer to investigate further.

  • How Can I Return An Item?

  • We custom-make each item with you in mind. RETURNS and CANCELLATIONS are prohibited. Once your order is placed, we are unable to make changes or adjustments. NO REFUNDS.

    If an item is defective or if you have received the wrong item, please email us at blackwomenunlimitedshop@gmail.com with your order number and billing address.

  • Do You Ship Outside Of The United States?
  • Not at this time

  • Why does my shirt have a vinegar smell?

  • With a direct-to-garment (DTG) print, you might notice a vinegar-like smell or an off-white residue. No need to be alarmed. That is not unusual. The fixation agent applied during the printing process can cause this, but it is not permanent.

    Fixation agent (sometimes known as pre-treatment) is used for all DTG prints across the industry. It helps the ink bond with the fabric, and without it, the ink would flake off the garment.